Frequently asked questions
Products and Quality
What exactly is GLP-1?
GLP-1 (glucagon-like peptide-1) is an incretin hormone naturally secreted by the human gut. The drugs commonly referred to as "GLP-1 drugs" are technically GLP-1 receptor agonists—synthetic peptide medications that mimic the effects of the body's own GLP-1. A leading example of this class of drugs is tirzepatide.
What are the effects of GLP-1?
Stabilize blood sugar, reduce fat and weight, protect cardiovascular health, safeguard kidney function, improve fatty liver, enhance sleep quality, and alleviate metabolic inflammation.
What is GIP?
GIP = Glucose-dependent Insulinotropic Polypeptide
What are the effects of GIP?
Promoting insulin secretion, regulating blood glucose, inhibiting gastric acid secretion, slowing gastric emptying, participating in lipid metabolism, and regulating appetite.
What are the effects of Tirzepatide?
Tirzepatide—a dual GLP-1 and GIP receptor agonist—simultaneously activates both GLP-1 and GIP receptors, offering blood glucose control and potent weight loss; it is currently a leading, blockbuster weight-loss medication.
Common side effects?
Nausea, abdominal bloating, diarrhea/constipation, and decreased appetite; these symptoms are most pronounced during the first 1–2 months and subside as tolerance develops.
Contraindications and Risks
Contraindicated in patients with a family history of medullary thyroid carcinoma; potential risks include pancreatitis, gallstones, hypoglycemia, and severe allergic reactions.
Logistics and Packaging
How fast are orders shipped?
Orders are shipped within 2–5 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
How do I check the logistics information?
You can track the shipment status online using the tracking number we provide.
How long will it take to receive the product?
You can expect to receive your order within 10–12 business days of shipment. If the scheduled delivery falls on a weekend or public holiday, it will be postponed to the next business day.
How is the product packaging presented?
The outer packaging of each box indicates the product name and dosage; the bottle itself has no additional packaging.
The product has been tested by professional institutions and is safe and reliable—you can use it with confidence!
After-sales service?
If you have any questions upon receiving the product, please contact us. We will respond within 24 hours of receiving your message to understand your concerns and actively work to resolve the issue.
Product storage?
The product must be stored under refrigeration at 2–8°C. Protect from light, moisture, and heat.
Still need help? Contact us — we reply within 24 hours.
